Each design has its own custom fit guide. Tap the “Size Guide” button on the product page to find your dog’s perfect fit.

Materials vary by product. We choose durable, high-quality, and planet-conscious options wherever possible — check each product description for full details. Sustainability is important to us, and we aim to reflect it in our product materials and packaging. Learn more on our Sustainability page.

Most of our products are washable. Check each product description for specific care instructions.

All Le Noof products are designed and tested in Europe and USA and responsibly manufactured in China by trusted partners who share our quality and sustainability standards. Learn more about our commitment to sustainability and how we ensure ethical production at every step.

Yes. We’re mindful of our environmental impact and use responsibly sourced materials wherever possible. Most of our products come in reusable, premium, and recyclable packaging designed to look good and do good. Read more about our sustainability efforts here.

Yes, our products come in various sizes to suit small to large breeds. Always refer to the size guide before ordering.

Yes. Join our newsletter to be the first to know about new collections, exclusive deals, and limited-time promotions.

We accept all major payment methods including Visa, MasterCard, American Express, Apple Pay, Google Pay, and Shop Pay. You can also securely check out using most debit cards or digital wallets.

Yes — you can request a change or cancellation before your order has shipped. Once it’s on its way, we’re unable to modify it.

Absolutely. You’ll get a confirmation email right after placing your order, followed by tracking details once it ships.

Taxes are calculated automatically at checkout based on your shipping address.

Not yet — we currently ship within the U.S. only but plan to expand soon.

Shipping is calculated at checkout based on your location and order weight. We offer free shipping on orders over $100.

Orders are processed within 2 business days (usually faster) and delivered within 1–7 business days across the U.S.

We ship with trusted carriers including FedEx, DHL, and USPS.

Yes, we deliver to PO boxes anywhere in the U.S.

You’ll receive a shipping confirmation email with a tracking link as soon as your order is on its way.

All orders are shipped from our fulfillment center in Covington, Georgia — a central U.S. location that helps us deliver faster while reducing our shipping footprint. We also use eco-conscious packaging materials whenever possible.

Most items can be returned within 14 days of delivery if they’re unused, in their original packaging, and have all tags attached. Dog Beds can be returned only if they remain sealed in their original vacuum packaging. Once opened, beds can’t be returned unless the product arrived damaged or the wrong item was sent. If that happens, please contact us within a few days with clear photos so we can assist you quickly. For detailed information about our policies, read more on our Shipping & Returns page.

Contact us first so we can guide you through the return process. Please don’t send items back without notifying us. For detailed information about our policies, read more on our Shipping & Returns page.

Yes, a $5 return fee applies to all returns unless the item is defective or the wrong product was sent.

Customers cover return shipping costs unless the product is defective or incorrect.

Refunds are issued to your original payment method and may take up to 14 days after we receive your return.

Please contact us with your order number and a photo of the issue — we’ll make it right as quickly as possible.